Necessary cookies

Necessary checkout diagnostics

To operate the checkout you request and detect problems, we record checkout starts, timestamps, selected domain and operation, order reference, submission stages and outcome or error codes. We associate your account email only when you are signed in. Checkout logs do not record typed text, passwords, identity documents or complete card details. Card details go directly to Stripe through secure fields. These operational records are separate from optional advertising and analytics; they do not depend on optional-cookie consent and are not disabled by declining it. Signing in remains necessary to buy. A checkout still incomplete after about three–four minutes may generate an internal support alert, including while the customer is still completing the form. Alerts do not authorize charges or promotional messages. Diagnostic database records are deleted after 30 days; emailed alert copies are support correspondence and follow its retention. Orders and contractual confirmations follow their own retention. The legal bases are performing pre-contract requests and our legitimate interests in service security and reliability. Contact support@itdomain.it to exercise your privacy rights.

Preferences and sign-in

The itdomain_lang cookie remembers your language choice for one year. Your choice takes precedence over detected country. Without a preference, we use Cloudflare’s country value: Italian for Italy, English for other or unknown countries. We do not use this choice for commercial profiling.

Security cookies

itdomain_session keeps you signed in for at most 30 days. It is HttpOnly, SameSite=Lax and Secure over HTTPS. Logging out revokes the session. Hosting or payment providers may use tools necessary for security and payment on their own pages. We do not install advertising or optional analytics cookies on the storefront.

Your choices

You can clear or block cookies in your browser settings. Blocking the session cookie prevents account sign-in; clearing the preference restores country-based language selection. For personal-data information, read the privacy policy or email support@itdomain.it.